2011 Ford Escape Steering Problems
- 177
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 177 stored complaint records:
- 4 indicate a crash
- 3 indicate injury
- 0 indicate fire
What owners report
- power steering · 95 records
- steering wheel · 60 records
- without warning · 17 records
- failure mileage · 17 records
- torque sensor · 15 records
- difficult turn · 15 records
Mileage in stored records
| Band | Records |
|---|---|
| 100–150k mi | 58 |
| 60–100k mi | 53 |
| 30–60k mi | 22 |
| 150–400k mi | 17 |
| 1–30k mi | 15 |
Complaint records
Owner-submitted complaint content, presented as stored.
Steering
Tl* the contact owns a 2011 ford escape. While driving various speeds, the steering failed and the power steering assist fault warning indicator illuminated. The contact stated that the vehicle was previously repaired per nhtsa campaign number: 14v284000 (steering) by an unknown dealer, but the repair was insufficient. The vehicle was taken to an unknown dealer where it was diagnosed that the shaft torque senor…
ODI 11193480
Steering
Failed power steering. The electronic power steering system on my escape has stopped functioning. I had just left a parking lot when the steering wheel on the car got very hard to turn. It was acting like the power steering pump had failed. So, feeling comfortable enough that i knew what was wrong, i drove home to get our other vehicle. Now after doing some research, i found out that this vehicle does not have a…
ODI 11186080
Steering
I drove for approx. 1 hr and then stopped at a grocery store, turning off my vehicle. After about 10 minutes, i went to leave and started my vehicle and lost all power steering. The vehicle remained in this state, for approx. 1 hr while driving home.
ODI 11182609
Steering
Twice while driving the power steering has gone out, the last one on 2/19/19 while my new driving son was on the way to college. I took it to ford 2/22/19 and was told it would be $150 just to diagnose and my car was not covered via vin for the current recall. I then took the vehicle to ntb and they diagnosed error code b2278 which is exactly what the recall is for. Ntb referred me back to ford since they should…
ODI 11182582
Steering
Steering goes in and out making i difficult to steer
ODI 11182800
Steering
Tl* the contact owns a 2011 ford escape. When making turns, the steering failed and the contact would lose control of the vehicle temporarily. There were no warning indicators illuminated. The vehicle was not diagnosed or repaired. The manufacturer and dealer were not notified. The failure mileage was 57,000.
ODI 11176187
Steering
Stopped at a stopped signed pulled out slowly to the right and the steering completely locked up then corrected a few seconds later. A week later at a stop sign slowly pulled out to the right and the steering locked up and i drifted into on coming traffic with no control and hit a curb then starting steering correctly. I am so thankful no one was hurt or worse. The truck was taken the same day to the local…
ODI 11173014
Steering
Power steering sensor defective. Power steering failed after making a turn 3 times.
ODI 11172138
Steering
Tl* the contact owns a 2011 ford escape. While driving 25 mph, the steering wheel seized and the power assist failure warning indicator illuminated. The contact managed to maneuver the steering wheel and drive home safely. The dealer (lynch ford chevrolet inc, 410 us-30, mt vernon, ia 52314, [redacted]) was contacted and confirmed that the vin was not included in a recall. The vehicle was not diagnosed or repaired.…
ODI 11172574
Steering
Loss of power steering and unable to steer vehicle safely. Happens during turns at slower speeds. Ford diagnostic code # b2278=steering torque sensor bad. Same problem with current recall # 14v284000. Vehicle made at same plant as recalled vehicles. My vin seems to not be included for some reason. Please add since it is exactly the same problem please.
ODI 11165274
Steering
Tl* the contact owns a 2011 ford escape. While making a left turn, the steering wheel seized and was extremely difficult to turn. When the contact turned the ignition off and on, the steering wheel worked properly. The failure occurred twice. The manufacturer was contacted and stated that the vehicle was not included in nhtsa campaign number: 14v284000 (steering). The dealer was not contacted. The vehicle was not…
ODI 11162560
Steering
Tl* the contact owns a 2011 ford escape. While driving various speeds and while the vehicle was stationary, the steering wheel seized. The vehicle was taken to ipswich ford, inc. ([redacted], ipswich, ma 01938, [redacted]) where it was diagnosed that the torque sensor malfunctioned. The torque sensor was replaced. The vehicle was not included in nhtsa campaign number: 14v284000 (steering). The vehicle was repaired.…
ODI 11165193
Steering
Tl* the contact owns a 2011 ford escape. While driving, the steering wheel seized without warning. The driver was able to coast the vehicle to the side of the road and powered off the engine. The vehicle was restarted and was able to drive normally. The failure recurred twice. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The manufacturer was notified of the failures and…
ODI 11204037
Electrical System · Steering
There have been several incidents with this vehicle where the steering wheel will seize and lose of acceleration when making sharp turns . During these incidents we would restart the ignition and the steering wheel would start working again.
ODI 11170032
Steering
Tl* the contact owns a 2011 ford escape. While driving 60 mph, the steering wheel seized and was not able to be turned. The vehicle was towed to tasca ford seekonk ([redacted], seekonk, ma 02771, [redacted]) where the contact was informed that the vehicle was previously repaired per nhtsa campaign number: 14v284000 (steering). The vehicle was currently at the dealer waiting to be diagnosed and repaired. The…
ODI 11153941
Steering
After completing my shopping at fred meyer, i went to start my vehicle and noticed that the power steering wasn't working. I was stationary waiting to back out of my parking space. I tried a couple of times to shut the vehicle off and restart it to see if that would fix the problem. It did not. I was able to drive home with much difficulty trying to steer, but got it home safely. I called my local ford dealer and…
ODI 11152982
Steering
Tl* the contact owns a 2011 ford escape. The contact stated that the power steering failed and the steering wheel had to be turned with force to turn the vehicle. The failure was experienced numerous times. The vehicle was taken to an independent mechanic who diagnosed that the steering wheel torque sensor failed. The manufacturer was contacted. The manufacturer stated that the vehicle was not included in nhtsa…
ODI 11160666
Steering
Loss of power assisted steering. Without warning the steering wheel became very hard to turn. My wife could not turn the wheel. This happened twice. Happened during normal driving when making turns. Both times it reverted to normal operation after about 15 minutes. Consider this loss of steering a potentially very dangerous situation
ODI 11152169
Steering
Tl* the contact owns a 2011 ford escape. When the driver attempted to merge into traffic, the steering wheel failed to turn right or left. The contact was able to assist the driver and drove the vehicle home; however, the steering wheel had to be turned with force to complete the turns. The contact also stated that the power steering assist failed. The vehicle was not diagnosed or repaired. The dealer and…
ODI 11151199
Steering
Power steering failure. (there is a recall for this vehicle, however ford is not honoring my specific vehicle, yet the same failure is occuring with my vehicle.
ODI 11187208
Electronic Stability Control · Steering
While driving, the abs and traction control error lights appeared on my dash followed by clicking noises. Shortly after my power steering stopped working while my vehicle was in motion. I was making a turn at a moderate speed and the sudden loss of power steering almost causing me to crash. Luckily i was able to control the vehicle but it was extremely difficult and i strained myself and pulled several upper body…
1 injury
ODI 11170531
Steering
Tl* the contact owns a 2011 ford escape. While driving various speeds, the steering wheel seized without warning. Once the contact turned off and restarted the vehicle, it operated normally. The contact took the vehicle to garnet ford (1610 wilmington pike, west chester, pa 19382, [redacted]) where it was diagnosed that the steering wheel failed and needed to be replaced. The vehicle was not repaired. The…
ODI 11151504
Steering
Tl* the contact owns a 2011 ford escape. While driving approximately 20 mph, the power steering suddenly malfunctioned and the steering wheel seized, which caused the vehicle to drive onto a curb. The vehicle was restarted and the failure was corrected. The vehicle was taken to pleasantville ford ([redacted], pleasantville, ny) to be diagnosed, but the failure could not be duplicated. No repairs were performed. The…
ODI 11160706
Steering
Tl* the contact owns a 2011 ford escape. The contact stated that the steering wheel seized more than once. The contact reset the computer by turning the vehicle off and back on; however, the failure continued to progress. In addition, the electric power steering warning indicator flashed more than once. The dealer (franklin ford, [redacted], franklin, ma 02038, [redacted]) was notified, but the contact had not…
ODI 11151279
Steering
Tl* the contact owns a 2011 ford escape. After starting the vehicle, the power steering malfunctioned and caused the steering wheel to become very difficult to turn in either direction. The vehicle was taken to the local independent mechanic who diagnosed that the steering wheel torque sensor was faulty and needed to be replaced. The vehicle was not repaired. The local dealer (herb chambers ford of braintree,…
ODI 11142218