2011 Ford Escape Steering Problems
- 177
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 177 stored complaint records:
- 4 indicate a crash
- 3 indicate injury
- 0 indicate fire
What owners report
- power steering · 95 records
- steering wheel · 60 records
- without warning · 17 records
- failure mileage · 17 records
- torque sensor · 15 records
- difficult turn · 15 records
Mileage in stored records
| Band | Records |
|---|---|
| 100–150k mi | 58 |
| 60–100k mi | 53 |
| 30–60k mi | 22 |
| 150–400k mi | 17 |
| 1–30k mi | 15 |
Complaint records
Owner-submitted complaint content, presented as stored.
Steering
Tl* the contact owns a 2011 ford escape. While in reverse, the steering wheel suddenly became locked and would not turn. The contact indicated that the failure occurred on two separate occasions. The vehicle was taken to an independent mechanic who diagnosed that the electronic steering torque sensor was faulty and needed to be replaced. The vehicle was not diagnosed or repaired. The manufacturer was notified of the…
ODI 10895236
Steering
4 separate times while driving, the steering wheel completely locked up and could not turn the steering wheel at all. Luckily, was able to stop, turn car off, restart, and the steering wheel unlocked and was able to proceed. This all happened within two weeks. Very scary situations.
ODI 10894716
Steering
Power steering started randomly going out. Sometimes t would work again by turning off and turning back on the vehicle but that was only temporary. I took the escape to a ford dealer to get it looked at. This year was included in the steering recall (14s05) but for some reason, this vin was not included even though it is the same problem and was the same fix as the recall is. Frustrating. I did call to let ford know…
ODI 10935113
Steering
Tl* the contact owns a 2011 ford escape. While driving approximately 15 mph and coming to a stop, the power steering failed without warning. The contact took the vehicle to the dealer where it was diagnosed that the steering column needed to be replaced. The vin was excluded from nhtsa campaign number: 14v284000 (steering). The manufacturer was made aware of the failure. The failure mileage was 49,112.
ODI 10885125
Steering
Power steering started going out at the beginning of june 2016. If i shut the car off and turn it back on, it will work. But, not always. It tends to go out when turning corners, but just this week, it went out while driving straight on the highway. There is no recall on this by ford even though i have seen thousands of people with the same car and the same problem!
ODI 10884185
Steering
The power steering randomly goes out. Sometimes immediately upon turning the vehicle on, other times while driving down the high way, sometimes while driving slow, or turning. It is completely random. The quick/temporary fix is to turn the vehicle back off and on again and it goes away for a while. I took the vehicle in to ford and they have to replace the steering column which comes to a total of around $1500. This…
ODI 10882857
Steering
I filed a complaint the other day but it has gotten so much worse that i had to take it to the dealer. They told me that the pscm was bad. Almost $1300. It will have to wait until i have the money for it. This is the same problem as recall #14s05 but it does not reach our manufacturer date. It is time for them to step up and extend the recall to cover all of the dates before someone gets killed when the power…
ODI 10870829
Steering
Last year it began when the vehicle was started the power steering would not work. You could shut the engine off and restart it and it would work. As time went by it happened more frequently and i called the ford dealer about a recall someone had told me about and was told that our escape was not included and that i should file a complaint with you. I did that last year and have gotten no response. It has gotten…
ODI 10865552
Steering
Tl* the contact owns a 2011 ford escape. The contact stated that the steering wheel was loose. The vin was not included in nhtsa campaign number: 14v284000 (steering). The vehicle was not diagnosed nor repaired. The approximate failure mileage was 150,000.
ODI 10860399
Steering
While driving at low speed on a side street, power steering quit working and error "power steering assist fault" came up. Power steering completely inoperable. With much difficulty vehicle driven to ford dealership. Could not be driven by person without extreme strength. Unsafe for anyone to drive! Advised that not included in recall and cost to repair almost $1200.
ODI 10849601
Fuel/Propulsion System · Steering
Tl* the contact owns a 2011 ford escape. While driving and making a turn, the steering wheel became difficult to maneuver. In addition, the fuel fill inlet warning light illuminated. The failure recurred intermittently. The vehicle was taken to an independent mechanic where it was diagnosed that the electronic power steering failed and needed to be replaced. The vehicle was not repaired. The vin was not included in…
ODI 10887804
Steering
Tl* the contact owns a 2011 ford escape. While driving approximately 5 mph, the power steering failed without warning. The vehicle was driven to a mechanic, but was not diagnosed. The vin was excluded from nhtsa campaign number: 14v284000 (steering). The manufacturer was not notified. The approximate failure mileage was 74,000.
ODI 10895424
Steering
I have been in two minor accidents as a direct result of the power steering failing while drive. The steering fails once a day and does so, usually when make a hard or sharp turn. Once, the power steering disengaged, reverting to manuel, while i was traveling on the highway at 65 mph! Ford refused to repair the defective stealing after more than 10 contacts with their corporate office and multiple ford dealers. They…
Crash reported
ODI 11048122
Steering
While driving the car there was a loss of power steering. Drove home on local city streets with difficulty. The next day the power steering was available after starting the car. Checked on internet and found that ford has had a problem for years with the model vehicle. Went to the ford dealer and was told that the vehicle was out of warrenty. Called ford service rep and was told to have the vehicle checked and that…
ODI 10816430
Steering
Tl* the contact owns a 2011 ford escape. The contact stated that while driving at approximately 70 mph, the steering wheel seized without warning. The failure recurred numerous times. The vehicle was taken to an independent mechanic where it was not diagnosed or repaired. The manufacturer was made aware of the failure and stated that the vin was not included in nhtsa campaign number: 14v284000 (steering). The…
ODI 10819261
Steering
When starting the vehicle the power steering will not engage. After one or more tries it will finally engage. On more than one occasion the steering disengaged while backing out of the driveway and had to be stopped and restarted as above. My local garage found error code b1342 and confirmed by a ford dealer. The code mean the steering column must be replaced. The dealer said the vehicle in not covered by the…
ODI 10817213
Steering
Electronic power steering unit failed while driving in a rural setting on a 2011 ford escape with 67287 miles. The car was able to be controlled but with great effort. This unit has been the subject of previous recall 14v284000, however this vehicle was manufactured after the cutoff date according to ford customer service. ( case #8247746-b4f4d1). It does not appear that the recall was extensive enough as this unit…
ODI 10794566
Engine · Steering · Unknown Or Other
When driving car going about 45mph.car shut off and wrench will appear on dashboard . I have been able to coast off the road , shut off car wait for a few minutes and restart car . I am in fear that car will shut off in area where there is no shoulder and i will be hit from behind . There seems to be a pattern building with this same problem , same model, same year .
ODI 10789671
Steering
Shortly after i bought the car the power steering started to randomly shut off will driving, often while driving on the freeway at 65 mph and on streets at 35mph. I have been in 3 accidents as direct result, lucky no one was i hired. When it happens the steering makes a loud click and then you can't move the steering wheel at all. If you turn the car off and on again, that sometimes fixes it but often times it will…
Crash reported
ODI 11048136
Steering
Tl* the contact owns a 2011 ford escape. While driving at various speeds, excessive force was required to maneuver the steering wheel. The vehicle was towed to the dealer where it was diagnosed that the steering torque sensor failed and needed to be replaced. The vehicle was not repaired. The vin was not included in nhtsa campaign number: 14v284000 (steering). The manufacturer was notified of the failure. The…
ODI 10785550
Steering
Tl* the contact owns a 2011 ford escape. While driving approximately 30 mph, the steering wheel seized. The failure recurred multiple times intermittently. The vehicle was taken to a dealer where it was diagnosed that the steering column needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 20,000.
ODI 10789371
Steering
Power steering assist randomly malfunctions causing loss of power steering at both low speed and high speed both going straight or turning. This has happened multiple times. Ford has a recall on this issue, however my vehicle is not listed under the recall despite being manufactured at the specific plant they identified the problem with. The recall date started one month after my vehicle was manufactured. Ford is…
ODI 10863984
Steering
Tl* the contact owns a 2011 ford escape. While the vehicle was in motion, the steering wheel seized and was extremely difficult to turn more than once. The failure was randomly progressing. The contact notified the dealer of the failure and they indicated that the vehicle was not included in nhtsa campaign number: 14v284000 (steering). The vehicle was to be inspected and diagnosed. The manufacturer was notified of…
ODI 10822115
Steering
The power steering suddenly didn't work. Upon several restarts, it began working again but sometimes stops working while the car is moving. This event has been repeated several times. There is a recall for 2008 - 2011 ford escapes but mine was not included in the recall but has the same dangerous problem as the cars that were recalled. Ford will not tell me why my 2011 was excluded from the recall. The cost of…
ODI 10778226
Steering
Tl* the contact owns a 2011 ford escape. While driving approximately 50 mph around a curve, the steering wheel seized without warning causing the contact to drive off the road. The vehicle was towed to a dealer where it was diagnosed that the steering gear failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and stated that the vin was not included in nhtsa…
ODI 10759968