1. Ford Escape
  2. Problems
  3. Seats

Ford Escape Seats Problems

53
Owner complaint records in our dataset
16
Years with records
2001–2020
Stored years

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 53 stored complaint records:

  • 18 indicate a crash
  • 14 indicate injury
  • 3 indicate fire

Complaints by year

What appears in the records

  • drivers seat · 9 records
  • rear ended · 7 records
  • notified failure · 6 records
  • failure mileage · 6 records
  • back seat · 5 records
  • seat back · 5 records

Mileage in stored records

BandRecords
1–30k mi17
60–100k mi11
30–60k mi9
150–400k mi2
100–150k mi1

Complaint evidence

Latest stored owner-submitted records. Open a year for the full list.

  • February 2, 2020 · 69,000 miles

    Air Bags · Seats

    My vehicle was stationary. I was rear ended by a mid size car going at least 55mph. The vehicle did not break before colliding with my vehicle. My air bags did not deploy. Both my drivers seat and my passengers seas broke. The plastic surrounding the base of my seat was dislodged and cracked. The metal structure of the seats also broke. Both my drivers seat and front passengers seat were completely laid back and did…

    Crash reported · 3 injuries

    ODI 11306608

    2013 records in this system

  • November 30, 2019 · 73,000 miles

    Seats

    Drivers seat back heat got very hot and started to melt the seat back cover. Removed fuse.

    ODI 11286997

    2014 records in this system

  • November 25, 2019

    Seats

    The drivers seat (bottom cushion) has a piece of metal or heavy wiring, about 2 inches long, at the back of the seat, where your tailbone is. The wire is easy to find (it runs back to front) under the seat material. It is very uncomfortable when driving. I took it back to the ford dealer i leased it from and they checked other 2020 escapes and they were the same. The service department said there isn't anything they…

    ODI 11283051

    2020 records in this system

  • February 15, 2019 · 54,000 miles

    Seats

    While i was driving, the driver electric seat began adjusting itself. When i tried to return it to its position, it laid back more. I selected the position memory button and it did not return it to its position. The seat continued to recline until it was fully reclined. Thankfully my grandchildren were not with me as it could have hurt them in their booster seats. Would request that all electric seats have a manual…

    ODI 11180963

    2015 records in this system

  • May 7, 2018

    Fuel/Propulsion System · Seats · Wheels

    Lee auto sales lied to me. They said nothing is wrong with the vehicle. After purchasing the vehicle i found a bunch of defects.

    ODI 11093632

    2009 records in this system

  • October 11, 2017 · 155,000 miles

    Seats

    Trying to move the electric drivers seat back is stuck in the forward position

    ODI 11052087

    2011 records in this system

  • October 3, 2017 · 52,000 miles

    Seat Belts · Seats · Steering

    Seatbelts don't retrieve back in, rust under steering column

    ODI 11084502

    2014 records in this system

  • July 1, 2017 · 38,000 miles

    Seats

    Tl* the contact owns a 2013 ford escape. The contact stated that the front passenger side seatback became loose and erroneously reclined. The vehicle was taken to the dealer (brandon ford in brandon, fl) where it was diagnosed that the seat frame was cracked. The vehicle was not repaired. The manufacturer was notified of the failure and no assistance was offered. The failure mileage was 38,000.

    ODI 11004110

    2013 records in this system