2002 Ford Escape Body Problems
- 37
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 37 stored complaint records:
- 2 indicate a crash
- 3 indicate injury
- 0 indicate fire
What owners report
- failure mileage · 11 records
- lower control · 9 records
- needed replaced · 6 records
- notified failure · 6 records
- steering wheel · 5 records
- replaced repaired · 5 records
Mileage in stored records
| Band | Records |
|---|---|
| 150–400k mi | 14 |
| 100–150k mi | 10 |
| 60–100k mi | 8 |
| 1–30k mi | 1 |
Complaint records
Owner-submitted complaint content, presented as stored.
Body
Frame rusted out. Ford has taken over 2 weeks to attempt to fix. I'm having to rely on friends and family for a ride. No communication within dealer and customer
ODI 11193080
Body · Unknown Or Other
Rusted subframe- while getting an oil change i was told that the subframe was so rusted that the vehicle could not be placed on a lift. The mechanic said it was the worst he had ever seen and the car was unsafe to drive
ODI 11185478
Body
Tl* the contact owns a 2002 ford escape. The contact stated that the frame of the vehicle was completely rusted. While driving various speeds, the vehicle shook violently. The vehicle was taken to brian bemis ford ([redacted], sycamore, il 60178, [redacted]) to be diagnosed and they refused to release the vehicle back to the contact due to the dangerous condition of the rusted frame. The dealer stated that they…
ODI 11155917
Body
My vehicle should be covered under ford recall 14s02. Sub frame completely rusted through while driving endangering my family's safety. Illinois, "salt state". Currently at ford dealership unsafe to drive.
ODI 11155788
Body · Suspension
Tl* the contact owns a 2002 ford escape. The contact took the vehicle to an independent mechanic to be serviced. While the mechanic was test driving the vehicle at approximately 35 mph, an abnormal noise was heard coming from the front of the vehicle. The contact stated that the front passenger side lower control arm fractured, which caused the wheel to separate from the suspension. Prior to the test drive, the…
ODI 11084623
Body · Electronic Stability Control · Steering
My engine coolant light stays on even after taking steps to fix it as it was a problem with the 2002 ford escapes, and there is a problem with my power steering as fluid and all that is fine, which i read was a recall also.
ODI 11103674
Body · Exhaust System · Steering
Tl* the contact owns a 2002 ford escape. While driving 10 mph, the steering wheel shook without warning. The vehicle was towed to a local dealer (blackwell ford, [redacted], plymouth, mi) where it was diagnosed that the cross frame, lower control arm, and exhaust needed to be replaced. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was approximately 185,000.
ODI 11065850
Body · Suspension
Tl* the contact owns a 2002 ford escape. While attempting to accelerate from a traffic light, the steering failed without warning. The contact stated that the steering wheel went in one direction and the wheels went in a different direction. The vehicle was towed to reineke ford lincoln of lima ([redacted], lima, oh 45804, [redacted]) to be diagnosed. The contact was informed that the passenger side lower control…
ODI 11024564
Body
Driving on a 45 mi/hr road i hit a minor bump (approx 1" raised road across all lanes) due to poor road maintenance. After hitting this bump there was a loud popping noise every time i turned the wheel fully left or right. I could also feel this in my feet underneath the car. I was concerned and had plans to drive it to the auto shop later that day. When turning left out of a parking lot in town, heading to the…
ODI 11011692
Body
Sub frame cracked, corrosion. Ford is refusing to fix the sub frame instead they issue a safety recall 14s02 which does not replace the damage part. Almost had accident with child on board, car went side ways, steering control was lost. How can ford be allowed to issue a safety recall but it doesn't fix the bad part. Recall 14s02 only installs a metal bar so the wheel doesn't come off. Once subframe is already…
ODI 11001891
Body · Suspension
Sub frame/cradle rusted and caused a separation of the right front axel and stabilizer. The failure occurred while driving, just as we were exiting the highway. A loud thud occurred and the steering wheel shifted making driving and steering extremely difficult. This vehicle, according to ford's records, had a structure recall for the same issue (14v165000) the vehicle had been repaired at a ford dealer for the said…
ODI 10945627
Body
Tl* the contact owns a 2002 ford escape. While driving 10 mph, the contact heard something fracture under the vehicle. The vehicle was towed to the dealer where it was confirmed that the reinforcement cross-brace failed and needed to be replaced. The vehicle was not repaired. The vehicle was serviced per nhtsa campaign number: 14v165000 (structure), but the remedy failed to repair the vehicle. The contact mentioned…
ODI 10908134
Body
Tl* the contact owns a 2002 ford escape. While attempting to have new control arms placed on the vehicle, the contact was informed by the service technician that the subframe of the vehicle was rusted and needed to be repaired before the control arms could be installed. The vehicle was not repaired. The vin was not included in nhtsa campaign number: 14v165000 (structure). The manufacturer was not made aware of the…
ODI 10904384
Body · Structure
Tl* the contact owns a 2002 ford escape. The contact stated that the frame of the vehicle was rusted. The vehicle was not repaired. The contact referenced nhtsa campaign number: 14v165000 (structure). The manufacturer was made aware of the issue. The failure mileage was approximately 184,000. Updated 10/13/16*lj *tr
ODI 10899781
Body · Suspension
Tl* the contact owns a 2002 ford escape. While pulling out of the driveway, the passenger side control arm suddenly separated from the subframe. While inspecting the vehicle, the contact discovered that the failure occurred due to rusting of the subframe. The manufacturer was notified of the failure. The vehicle was not included in nhtsa campaign number: 14v165000 (structure), although the vehicle experienced the…
ODI 10846001
Body
Tl* the contact owns a 2002 ford escape. The contact stated that while driving at various speeds, the contact heard an abnormal noise coming from the vehicle. The vehicle was taken to the dealer where it was diagnosed that the sub frame had failed due to rust and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 150,000.
ODI 10808146
Body · Lower Arm
Tl* the contact owns a 2002 ford escape. The contact stated that while making a turn at approximately 2 mph, an abnormal sound emitted from the vehicle as the contact lost control of the vehicle. The contact mentioned that after exiting the vehicle, he discovered that the front lower control arm and the sub frame had excessive rust and was fractured. The vehicle was not diagnosed or repaired. The manufacturer was…
ODI 10809092
Body · Wheel Bearing
Tl* the contact owns a 2002 ford escape. While driving approximately 25 mph, the wheel bearing completely detached from the vehicle, which resulted in the wheel detaching from the vehicle. The vehicle was towed to the contact's residence. An independent mechanic diagnosed that corrosion from the subframe caused the wheel bearing to detach and it needed to be replaced. The manufacturer was notified of the failure.…
ODI 10730102
Body
Tl* the contact owns a 2002 ford escape. While driving approximately 25 mph, a strange noise was heard coming from the front of the vehicle before the steering wheel suddenly veered to the right. The vehicle was taken to the dealer where it was diagnosed that the subframe fractured due to severe rusting and corrosion. The vehicle was not repaired. The manufacturer was notified of the failure. The contact was…
ODI 10745216
Body · Suspension
Tl* the contact owns a 2002 ford escape. The contact stated that the vehicle was recently serviced under nhtsa campaign number: 14v165000 (structure). The dealer was to install a newly designed reinforcement cross-brace for the unintended detachment of the lower control arm. A short time after the repair, the vehicle was taken to an independent mechanic for another service, who noticed that the ball joint was…
ODI 10702587
Body
The front passenger door locking system is defective and is stuck in the lock position. Unable to open door from the outside or the inside of the car. This is a safety issue that should have been addressed in the past since i noticed numerous complaints regarding this same problem on the internet or your nhtsa website. The ford dealer service manager also mentioned to me that this is a recurring problem that should…
ODI 10782122
Body · Lower Arm
Tl* the contact owns a 2002 ford escape. The contact stated that the vehicle was taken to a dealer for nhtsa campaign number: 14v165000 (structure), but the remedy did not provide a permanent solution. Upon further inspection, extensive rust and corrosion were found near the lower control arm to the point that the part could fracture. The failure mileage was not available.
ODI 10865129
Body · Steering · Suspension
While driving on a rural city street at 30 mph i decelerated to prepare to turn right. When i began to make my right hand turn i heard a loud pop and the car began to rattle the car came to a stop within 10 feet of the pop. I applied a small amount of power to the engine to try and get completely out of the road, but the car would not move. Upon inspection of the front passenger tire it was facing 90 degrees in the…
ODI 10593903
Body · Service Brakes
On nov 26 i was driving to my work at 45 miles per hour and the distance i kept from the car in front of me was sufficient to allow me stopping adequately. Suddenly, i noticed that traffic was approaching to a red light so i tap on the brakes to slow down and stop. However, the brakes were not reducing the speed so immediately i stamped on the brake pedal to let the car stop while simultaneously, i looked to realize…
Crash reported · 1 injury
ODI 10562594
Body
Tl* the contact owns a 2002 ford escape. The contact stated that the rear hatch door failed to lock. The vehicle was taken to the dealer where the technician verified that the door latch needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 176,000 and the current mileage was 176,604.
ODI 10552273