2004 Ford Escape Suspension Problems
- 143
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 143 stored complaint records:
- 1 indicate a crash
- 0 indicate injury
- 0 indicate fire
What owners report
- wheel well · 59 records
- right rear · 41 records
- rear wheel · 35 records
- passenger side · 31 records
- rear passenger · 25 records
- shock mount · 25 records
Mileage in stored records
| Band | Records |
|---|---|
| 100–150k mi | 63 |
| 150–400k mi | 38 |
| 60–100k mi | 24 |
| 30–60k mi | 6 |
Complaint records
Owner-submitted complaint content, presented as stored.
Steering · Suspension
Had a recall from ford shortly after buyiny car in 2014 about subframe rust.ford said they fixed problem.about a year later the subframe broke complexly making frone wheel wobble and pull to right i went off the road into some brush before i got control of car!!i made it home and saw the (fix)a piece of flat steel holding left frame to right not a repair at need to replace complete sub frame.ford blamed it on…
ODI 10884854
Suspension
The right rear suspension system disintegrated requiring $1,300 for body shop repair. This apparently occurs regularly on this type of vehicle.
ODI 10874686
Body · Suspension
Vehicle steering has become unstable and wobbly. Took it to the shop to check on the alignment, and was told the entire subframe has corroded. I found a recall for this issue, but apparently my vin was not included in the recall, even though it has the same issue.
ODI 10862196
Suspension
Right rear wheel well is totally rusted through, left side slightly started rusting, causing shocks to break free from frame
ODI 10850848
Body · Suspension
The wheel well on the right rear side of car completely rusted out causing my shock to be free in my car. Ford will not fix it and it is a serious issue. A quick search will reveal at least 96 other complaints of the exact same issue in the exact same area of the vehicle
ODI 10850458
Suspension
My rear shock mount tower is rusted out and baning it is ready to come up through the interior.
ODI 10839665
Body · Steering · Suspension
Engine cradle, part of the frame is under recall,is broke. Dealer applied "band-aid" manufacturer declines to replace broken cross-member, even though it is under recall. Recall #14v165000
ODI 10837054
Body · Suspension · Wheels
I just purchased a used 2004 ford escape xlt with only 45,000 miles on it (12 years old, 45,000'what i thought was a diamond in the rough). It had undercoating to protect from rust when it was new. Very well taken care of, like new inside! So imagine my surprise after driving it 2 months when the passenger side rear wheel well started falling apart (wasn't like that when i bought it). Within a 3 week span it was…
ODI 10824001
Body · Suspension
The frame around the rear suspension is rusted out (through) the rear shock is not connected to anything. Is there a recall on this ? I know the vehicle is old but i have never heard of this on even older vehicles.
ODI 10837361
Body · Suspension
Shock frame support on right rear side completely rusted out making vehicle unsafe to drive along with entire area rusting out prematurely. I can see the outside thru my speaker grill. How could this not be a safety recall when it is clearly a ford defect? Repair quotes in the $2000- $2500 range.
ODI 10808684
Suspension
Right rear fender well rusted away showing inside of trunk liner and making loud banging noises
ODI 10809541
Service Brakes · Suspension
Tl* the contact owns a 2004 ford escape. While driving at an unknown speed over a bump in the road, the vehicle emitted a clucking noise. The vehicle was taken to the dealer for diagnostic testing, which indicated that the front suspension bar was fractured. The front suspension bar was replaced. The contact also stated that the brake lines also failed due to corrosion. The brake lines were replaced. The vehicle was…
ODI 10787642
Body · Steering · Suspension
Ford's 14s02 recall was to deal with excessive rust on a subframe unit. If the recall inspection of the subframe did not result in characteristics warranting replacement, ford instructed dealers to install a cross brace. Approximately 13 months after our 2004 ford escape had the cross brace installed the subframe unit failed while we were driving. The car violently jerked to the side and if there had been another…
ODI 10765266
Suspension
Right side rear shock absorber tower rusted out
ODI 10781239
Suspension
Right rear wheel well rusted through and the shock and spring punched through the body of the car. Highly dangerous, as our children and my wife drive the car, but the only indication that this occurred was an occasional loud noise (mimicking a shock absorber bottoming out). Until i inspected the vehicle, nothing else, such as handling or other factors warned of the dire situation. For instance, my wife travels back…
ODI 10780459
Suspension
Tl* the contact owns a 2004 ford escape. The contact noticed that the front passenger side subframe was separated from the lower control arm. The contact stated that the vehicle experienced the failure listed in nhtsa campaign number: 14v165000 (structure); however, the vin was not included. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 150,000.
ODI 10760689
Body · Suspension · Wheels
Wheel well rusted through to interior of car, shock dislocated from wheel well. We just moved to raleigh from michigan. See related news articles: http://www.usatoday.com/story/money/cars/2014/04/07/ford-recall-fusion-escape/7427299/ http://truckyeah.jalopnik.com/almost-400-000-old-ford-escape-suvs-recalled-1560352974…
ODI 10748089
Suspension
I have 2004 ford escape the rear shock towers rusted out i think ford shoud recall for fix at there cost others have that issue to i think it a safety issue and it needs to be fixed.
ODI 10747242
Suspension
Tl* the contact owns a 2004 ford escape. The contact stated that the rear passenger side shock tower completely rusted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 111,200.
ODI 10748036
Suspension
While driving home, i heard a loud bang coming from the passenger-side rear wheel. When i got home and looked at it, i noticed the strut had completely rusted away from the frame. I researched this issued on the internet and have found it to be very common to the year and make of this vehicle.
ODI 10747297
Suspension · Wheels
I was driving down the road and the shock and wheel detached due to the corrosion of the back of the frame.
ODI 10749674
Body · Suspension
Right rear shock breaking free due to rusted out inner fender well. Called ford. They wont back the problem even though thousands of owners have complained and there are currently no replacement parts for repair. This is an unsafe situation and causes a swerve in stability. It is also causing repairs to be made unsafely with cob job fixes. It needs to be addressed with ford to do something about it...updated…
ODI 10735839
Body · Suspension
The car began making a loud creaking that i suspected was the back window or something inside. It got worse after a couple of days. I pulled over and checked those and then the wheel wells, and the back right wheel well was rusted so badly that the shock mount was nearly completely detached. It detached the rest of the way over the course of the [redacted] to my home. This is apparently a common problem with this…
ODI 10733114
Suspension
Tl* the contact owns a 2004 ford escape. While driving approximately 20 mph over a speed bump, an abnormal noise came from the rear of the vehicle without warning. The failure recurred on several occasions while driving at various speeds. The vehicle was taken to a dealer where it was diagnosed that the rear passenger shock tower had excessive rust and fractures, and had begun to detach from the vehicle. The vehicle…
ODI 10734042
Suspension
Changed the rear shocks after a week with the new shocks in i noticed a noise when going over bumps the shock mount is rusted out and the car is now unable to be driven until it is fixed and from what i have been reading most shops will not touch it because of a liability issue, not to mention if i find a garage that will fix it the cost is going to be more than the value of the vehicle! Why has this not been…
ODI 10732153