2004 Ford Escape Suspension Problems
- 143
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 143 stored complaint records:
- 1 indicate a crash
- 0 indicate injury
- 0 indicate fire
What owners report
- wheel well · 59 records
- right rear · 41 records
- rear wheel · 35 records
- passenger side · 31 records
- rear passenger · 25 records
- shock mount · 25 records
Mileage in stored records
| Band | Records |
|---|---|
| 100–150k mi | 63 |
| 150–400k mi | 38 |
| 60–100k mi | 24 |
| 30–60k mi | 6 |
Complaint records
Owner-submitted complaint content, presented as stored.
Suspension
Tl* the contact owns a 2004 ford escape. An independent mechanic stated that the lower control arm was rusted through on the front passenger side wheel. The mechanic also stated that a used subframe would be needed to repair the vehicle. The contact called jack madden ford (825 boston-providence turnpike, norwood, ma 02062, [redacted]) and was informed to call the manufacturer. The manufacturer stated that the…
ODI 11219534
Body · Suspension
As with all other postings the rear passenger wheel well has completely rusted out.and the car started making very loud clunking noises. I do not know the exact moment the wheel well completely degraded. The repair shop said it is not repairable. So we are just now out a car. I just spent way too long chatting with someone from ford who gave me a postal address to send a complaint to. I think everyone who has had…
ODI 11190114
Body · Suspension
Tl* the contact owns a 2004 ford escape. While driving 65 mph on the highway, the rear drive axle fractured causing the rear drivers side wheel to detach. As a result, the vehicle spun out of control and became difficult to maneuver. The vehicle was unable to be driven. A police officer assisted with moving the vehicle off the road and towing the vehicle to a facility. An appointment was made with quick lane at…
ODI 11184424
Body · Engine · Suspension
Recently purchased car, check engine light came on. Diagnostics scan shows 2nd cylinder misfire, ignition coil faulty. Went online to check common issues with this model..it is a common issue with most 04 escapes. Lots of complaints for wheel well rust..upon inspection, mine too is corroded and the shock is coming through the floor board in the hatch. I heard noises while driving but hadn't inspected it until now,…
ODI 11170739
Body · Suspension · Unknown Or Other
When hitting a bump in the road, car pulls sidewavs. Got checked out. They found excessive corrosion on engine cradle and steering components were loose and affected by excessive corrosion on engine cradle. Stabilizer rod is almost ready to fall off. They advised us not to drive the car until all components are repaired. Steering is erratic and tires squeal when turned left or right.there is a recall for 386,000 of…
ODI 11130904
Body · Suspension
I am a mother of three children whom i use my ford to drive to school, i also depend on it to get me to work three weeks ago i was on my way to work my children present in car when we heard a loud bang from the back of my suv i pulled off to the side of the road immediately to check out the vehicle nothing seemed to be wrong so i resumed driving from that day when i drove the car there was a clanking sound in the…
ODI 11100474
Service Brakes · Suspension · Vehicle Speed Control
Vehicle was u able to control,constant issues with transmission and idle kept getting stuck,speed up on its own and was unable stop without throwing car in park while driving
ODI 11173313
Suspension
I was driving on a city street,began having trouble steering and heard a loud noise from the front passenger side. Almost like a flat tire. Took the car to the dealer and was told the right front sub frame was rusted through. Was told that the recall had already been closed and there was nothing they could do. Mileage is at 95000. Wrote to customer care for further assistance and was told again that there was…
ODI 11074957
Body · Suspension
Rear passenger inner fender well rusted out, causing the shock mount and shock to come disconnected. The shock now has nothing to connect to.
ODI 11031996
Body · Suspension
The rear passenger side suspension has completely broken off and hangs freely. Had it inspected at a local garage and was informed this was an extremely common problem for this type of vehicle, and that a safety recall should've been put in place due to the routine failures of this part. I'm now forced to drive a dangerous vehicle to get to work and respond to emergencies.
ODI 11022406
Suspension
The rear suspension mount is completely rusted out and the vehicle is undriveable and not safe to put 2 children in and drive around as the suspension mount is just dangling around underneath and i can see the back speaker! Why has ford not included all escape vehicles from 2004 in their recall? This is a clear safety issue !
ODI 11016410
Power Train · Steering · Suspension
Nhtsa campaign number 14v16500. Lower control arm on the front passenger side lose, resulting in loss of steering control and increased risk of accident when driving. It may be due to rust and corrosion for the lose bolt that holds the underneath bracket.
ODI 11020115
Suspension
Tl* the contact owns a 2004 ford escape. While driving various speeds, the contact heard a rattling noise from the rear of the vehicle. The contact noticed that the rear passenger side strut detached from the vehicle. The contact called howell motors (located on [redacted] lockport 14094) and was informed that the vin was not included in nhtsa campaign number: 15e045000 (suspension). The manufacturer was made aware…
ODI 11003567
Suspension
Driver's side rear lower control arm broke causing left rear wheel to collapse. This occurred while backing out of garage. Just an hour before we had been on the freeway. Fortunately due to the low speed no major damage occurred and lower control arm was replace at a local firestone store.
ODI 11012734
Body · Suspension
We had noticed we was getting water inside our escape bad it was standing water in floor board so we looked at the inner and outer wheel housing and it was rusted very bad the mechanic said it was not safe for us to drive. The passenger side was the worst. They had to weld in pieces to truck and floor boards now mind you we have an 11 year old that rides right where this was rusted the worst :( when we noticed this…
ODI 11003846
Suspension
Structure: frame and members. My lower control arm rear right rusted out separating entirely from the body of my escape. I live in michigan and noticed a ford recall 14v165000 but when i called the ford dealership they informed me that my vehicle is not affected by it. I quit driving my ford for risk of crashing. Please inform me why my vehicle is not affected but it is exactly what happened to my ford. [xxx] [xxx]…
ODI 10972154
Body · Suspension
I was driving to work on a smooth roadway and all of a sudden my rear end started to clunk and bang. I was so startled that i had to pull over in heavy morning traffic and had to miss work and take it to a mechanic where i was told the rear shock assemblies had snapped from the vehicle. After due diligence i found there was a recall issued for the front end for the same make and model because of mounts separating…
ODI 10947416
Body · Suspension
My 2004 ford escape has major rust issues that has affected the structural integrity of the vehicle. The vehicle is not driveable unless the rust is repaired. I just filed a complaint with ford (case #cas12002459). Currently there are no recalls on the vehicle and as a consumer i am turning to the nhtsa for support in having ford make the ncessary repairs yo my vehicle.
ODI 10969391
Structure · Suspension
Tl* the contact owns a 2004 ford escape. While driving over a bump in the road at any speed, a thumping noise emitted from the vehicle. The contact pulled the vehicle over to the side of the road and noticed that the rear passenger side wheel well was rusted and the shock absorber had loosened. The contact notified the manufacturer. The vehicle was not repaired. The approximate failure mileage was 116,000.
ODI 10926662
Suspension
Strut mount passenger side rear rusted right out
ODI 10910820
Steering · Suspension · Wheels
My vehicle was serviced for recall that was issued. The recall was for the subframe rusting through where it meets the control arm resulting in steering failure. My vehicle had this problem under way and was rusted through to the point of separation. The dealership performed the recall and installed a "brace" on the subframe but advised that the vehicle was not safe to drive because of the separation, which is…
ODI 10906243
Body · Suspension
Passenger rear wheel well has completely rusted out and shock and mount have rusted and broken off of frame. While driving the vehicle on a village street, hit a rough patch of road by a manhole and heard a terrifying noise, then it sounded like the back of the car was going to fall off. Upon parking and inspecting the vehicle, the broken piece was pressed against the rear tire, and had rubbed some of the rubber off…
ODI 10899253
Body · Suspension · Wheels
Rear structural body, joints, massive rust and corrosion.
ODI 10897700
Body · Suspension · Wheels
Structural excessive rust and corrosion rear wheels
ODI 10897645
Suspension
Tl* the contact owns a 2004 ford escape. While driving approximately 50 mph, the shock absorber entered the rear passenger side of the vehicle. The vehicle was taken to the dealer where it was diagnosed that the shock mount needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The vin was unknown. The approximate failure mileage was 103,000.
ODI 10894602