2011 Ford Escape Visibility Problems
- 12
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 12 stored complaint records:
- 0 indicate a crash
- 3 indicate injury
- 0 indicate fire
What owners report
- window exploded · 4 records
- back glass · 4 records
Mileage in stored records
| Band | Records |
|---|---|
| 1–30k mi | 7 |
| 30–60k mi | 2 |
Complaint records
Owner-submitted complaint content, presented as stored.
Structure · Visibility · Visibility/Wiper
The rear tailgate window exploded while car was parked in the garage with the garage door closed. Happened sunday at 6:45 pm with an outdoor temperature of 45 degrees fahrenheit. Car had been in the garage all weekend, since friday early afternoon. No outside influence caused the breakage to happen. Glass filled the back of the car and the entire back of the garage. Falls right in line with nhtsa action number :…
ODI 10694519
Visibility
Car was parked and closed rear lift gate and rear window exploded on me. *tr
ODI 10668922
Tailgate · Visibility
At approximately 9:00 am in the morning, the rear tailgate window was closed instantly shattering everywhere. *tr
ODI 10554894
Visibility
Tl* the contact owns a 2011 ford escape. The contact stated that upon closing the rear hatch door, the glass shattered and cut the contact's finger. The dealer was contacted and advised that they would call the contact back at a later date. The manufacturer was not made aware of the failure. The vehicle was in the process of being repaired. The failure and the current mileage was 16,500.
1 injury
ODI 10438723
Equipment Adaptive/Mobility · Visibility
On 22 nov 2011 my 2011 ford escape xlt auto awd 2.5l i4 rear windshield exploded after closing tailgate/hatch! I look inside soon after to see if anything had been in the way to cause it and their was not! This would have only been my third time opening the hatch part as i usually open the glass part mostly and which i also did that day and there was not indication on my dash that anything was still open so later…
ODI 10438911
Body · Electrical System · Visibility
Rear windshield exploded when my colleague was putting his belongings in the back of my suv. Brand new car and the the car wasn't turned for more than 5 minutes. *tr
ODI 10435126
Visibility
The rear window exploded while the vehicle was at rest, after unloading groceries from the rear. The glass hatch was successfully closed but then shattered. *tt
ODI 10425891
Visibility
My husband shut the lift gate on our 2011 ford escape and the rear window exploded into a thousand pieces. This vehicle has less than 2,000 miles on it. *tr
ODI 10406085
Visibility
Tl*the contact owns a 2011 ford escape. The contact stated when ever the drivers side visor was used it would either move close to the rear view mirror. The contact did not notify the dealer of the failure. The contact was concerned about the safety risk if the failure occurred while driving. The failure and current mileage was 200. Updated 07/08/11*lj updated 07/15/11
ODI 10402652
Visibility
This is a more detailed description of the occurrence: i was about to leave work, temperature at 27 f. I loaded gear in my trunk of the vehicles not using the raised glass option, but the full door. Upon closing the door, the rear windshield shattered and the glass fell on my hand on the way down, cutting it up. The piston rods on either side both broke out...looks like the plastic cracked on both. Prior to…
1 injury
ODI 10378106
Visibility
I closed the rear hatch of the escape and the rear glass exploded. The car was in the driveway of my house and the glass went everywhere, covering the cargo area of the vehicle and the driveway. There was nothing even close to touching the glass inside or outside of the car when it shattered. I received a small cut on my hand from the glass that i was able to treat myself. The vehicle was about a week old at that…
1 injury
ODI 10377749
Visibility
I was closing the back hatch on my 5 week old 2011 ford escape when the back glass shattered everywhere. I contacted ford motor company and they related to me that the back glass was not covered. So, of course i had to re-place my back glass for approx $400. Exactly 2 days after the new glass was installed, it happened again. When closing the liftgate the back glass shattered. This time the glass company replaced it…
ODI 10398710