FordEscape2011
  1. Ford Escape
  2. Problems
  3. 2011
  4. Hatchback/Liftgate

2011 Ford Escape Hatchback/Liftgate Problems

5
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 5 stored complaint records:

  • 0 indicate a crash
  • 1 indicate injury
  • 0 indicate fire

What owners report

  • lift gate · 4 records

Mileage in stored records

BandRecords
30–60k mi2
1–30k mi2

Complaint records

Owner-submitted complaint content, presented as stored.

  • October 1, 2015 · 29,000 miles

    Electrical System · Hatchback/Liftgate

    Tl* the contact owns a 2011 ford escape. The contact stated that when the fobik key was depressed to unlock the doors, the lift gate failed to unlock. The contact attempted to unlock the lift gate manually but the attempt failed. The failure recurred numerous times. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 29,000.

    ODI 10806667

  • February 18, 2014 · 36,000 miles

    Glass, Side/Rear · Hatchback/Liftgate

    Tl* the contact owns a 2011 ford escape. The contact noticed that the rear lift gate window shattered. The vehicle was taken for repairs. The manufacturer was notified of the incident. The approximate failure mileage was 36,000. Updated 03/20/14*lj updated 03/20/2014 *js

    ODI 10564921

  • January 10, 2014

    Hatchback/Liftgate

    The rear hatch will not open. First it started off with sometimes opening and then not opening. Then as long as the vehicle was running, it would open. Now it won't open at all. When i push on the button to open the door, i can hear it doing something, but the hatch remains locked. *tr

    ODI 10584931

  • February 4, 2013 · 39,800 miles

    Hatchback/Liftgate · Visibility/Wiper

    Closing rear lift gate after the car remained stationary overnight, the window shattered onto the ground and into the trunk. Low temperature from the night before was 19 deg f. Subsequent clean-up efforts revealed scratches to car body and resulted in personal injury (lacerations). Ford would not cover the repair cost based on vehicle mileage, despite explicit reference to pe 11-016 and to ford technical services…

    1 injury

    ODI 10497896

  • November 21, 2011 · 17 miles

    Glass, Side/Rear · Hatchback/Liftgate

    While closing the rear hatch, the glass/hatch exploded into and outside of the car hitting my daughter in the face. There was not unusual tension or binding while closing the rear glass hatch. Did not require additional effort to close it. The vehicle was in park, the engine was off,temperature outside approx 50 degrees. Vehicle was warm as it had been previously driven updated 11/28/11 *bf *tr

    ODI 10436700