1. Ford Escape
  2. Problems
  3. 2014
  4. Steering

2014 Ford Escape Steering Problems

69
Owner complaint records in our dataset

Records are owner complaints, not a measured failure rate.

Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.

Among these 69 stored complaint records:

  • 4 indicate a crash
  • 1 indicate injury
  • 0 indicate fire

What owners report

  • power steering · 51 records
  • steering wheel · 21 records
  • steering assist · 19 records
  • assist fault · 11 records
  • failure mileage · 9 records
  • notified failure · 7 records

Mileage in stored records

BandRecords
30–60k mi22
60–100k mi19
1–30k mi18
100–150k mi7
150–400k mi1

Complaint records

Owner-submitted complaint content, presented as stored.

  • February 12, 2020 · 180,000 miles

    Steering

    Having steering issues. Vehicle shakes when driving and makes a sound like some thg thing is rubbing. Have been told by two mechanics that it is an issue with the power steering rack. Have contacted several ford dealers and have been told it has been a common problem in the past but ford will not cover it. Wife is scared to drive it.

    ODI 11309346

  • February 4, 2020 · 106,000 miles

    Steering

    Tl* the contact owns a 2014 ford escape. The contact stated while driving 45 mph the vehicle lost power steering functionality. The contact stated that a warning displayed on the instrument panel which stated, 'do not drive vehicle'. The vehicle was taken to an independent mechanic to be diagnosed. The result was an inconclusive report for power steering loss. The vehicle was not repaired. Neither a dealer nor the…

    ODI 11307812

  • January 16, 2020 · 88,000 miles

    Electrical System · Steering

    Power steering assist warning came on and lost steering. It happens when driving.

    ODI 11299667

  • December 1, 2019 · 64,000 miles

    Steering

    Tried to back out of my driveway but was unable to turn steering wheel and then notice the message. Trying to pull car back into driveway it was extremely difficult as well. I just grateful i was able to get to and from church with no problem. I don't want to imagine what could have happened had this occurred while driving. Drivers are so much in a rush.

    ODI 11283141

  • November 17, 2019 · 130,000 miles

    Steering

    Power steering system fault light came on and made it really hard to steer while driving. I'm glad i was stopped when it came on otherwise i would have had a wreck, i'm sure of it! Also when i looked online i noticed there were a ton of other people with the same year and model complaining of the issue. Please fix this issue!

    ODI 11280670

  • October 10, 2019 · 56,000 miles

    Steering

    My car is approaching the 60 mo. Deadline warranty date. The steering is electronic so i cannot service belt or fluid. The steering "locks up" periodically so i have no power assist and lose control of the car. With winter driving conditions, i will be very likely to have an accident injuring me or someone else. This happens in stationary and moving making it nearly impossible to steer or park the car. The dealer…

    ODI 11269752

  • October 6, 2019 · 79,000 miles

    Steering

    Power steering went out and was completely unable to steer without extreme effort very dangerous when turning into traffic

    ODI 11266990

  • October 5, 2019 · 106,690 miles

    Steering

    On saturday october 5, 2019 at 11pm our 17 year old daughter was stranded with a power steering module failed error. We took it to the closest mechanic which was on the corner of the road she was stranded at. The car could be driven but she could have never steered it. It took everything for my husband to be able to get it there. The car only had 106,690 miles on it and should have been covered under warranty but we…

    ODI 11278894

  • September 6, 2019 · 79,000 miles

    Steering

    Left driveway and a minute down the road (on a city street) as the vehicle began to accelerate the gears jolted and steering seized up making me unable to avoid a car parked around a bend that was a foot in the road. No lights came on and no warning appeared. I had an appointment to take it to the shop in a few days because when switching gears or accelerating after vehicle is stopped it jolts/feels like it's trying…

    Crash reported

    ODI 11253779

  • September 3, 2019 · 40,740 miles

    Steering

    When approaching a light power assist failure error appeared i quickly realized that steering was extremely difficult. Luckily i was close and able to get to work. I turned the car off and back on and the power steering returned. 2 weeks later it happened again while turning into a parking lot. Luckily happened at slow speed. I made an appointment to take it in to my ford dealer. On the way to the appointment the…

    ODI 11266572

  • August 30, 2019 · 116,000 miles

    Steering

    On august 23rd, 2019, i was driving back from a 240 mile round trip and was caught in a severe thunderstorm. As i was pulling inot a parking lot to wait out the storm, my power steering failed. After 10 minutes it came back and i was able to make it home. I took it to a service station the next morning and no error codes showed up. On august 30th after making the same round trip, i again lost my power steering near…

    ODI 11258865

  • August 7, 2019 · 1,000 miles

    Steering

    I got in my car to go to work after it had been parked all night. I turned it on and i instantly got the message "steering assist fault service required" i couldn't turn the wheel. I shut it off and turned it back on and the message was gone. I was able to drive to work however i am scared something is going to go out while im driving!

    ODI 11242217

  • July 12, 2019 · 91,000 miles

    Steering

    This has been happening for a few years now-normally i can turn vehicle off and then on again and the electric power steering assist fault error will go away. Now this error doesn't go away and there is no power steering. When this first started to happen it was taken to the ford dealer and they said it was not an issue, if i go online i see numerous people with this same issue with little results from ford. I am so…

    ODI 11232243

  • June 18, 2019 · 104,000 miles

    Steering

    I was running errands, when i started my car i got a message "steering assist fault service required". I could still drive the car but it took a lot of effort to turn the steering wheel. The message appears when the key is turned on before starting the car, i did drive it home, my wife wouldn't have the strength to drive it. I haven't tried to get it repaired yet, that will have to wait until i get back from a trip.

    ODI 11220974

  • June 6, 2019 · 60,200 miles

    Steering

    Tl* the contact owns a 2014 ford escape. The contact stated that the steering wheel was extremely difficult to turn in either direction and required excessive force. B & b ford ([redacted], barnwell, sc 29812, [redacted]) was notified of the failure and diagnosed that the rack and pinion needed to be replaced. The dealer had not received authorization to repair the vehicle because there was no electric power…

    ODI 11218328

  • May 24, 2019 · 60,400 miles

    Steering

    Driver fault assist error. The power steering stopped working and vehicle had to be towed. Had to have the entire power steering column replaced. This happened when the car was parked after driving on the highway for 3 hours. We stopped for a break at a rest stop and when the car was started to continue the trip it gave the error and the power steering didn't work.

    ODI 11219630

  • May 19, 2019 · 58,000 miles

    Steering

    While driving the escape through city streets, an error showed up on the dash and said 'steering assist failure. Needs service.' at that point, the powering steering stopped and it became extremely difficult to turn the steering wheel. This has happened twice to the car in the past 24 hours. I have restarted the car with each incident but after already driving, the error came back up. I believe that this can be due…

    ODI 11208498

  • May 11, 2019 · 64,000 miles

    Steering

    I was leaving home, got into vehicle, started it and noticed alert that said 'steering assist fault, service required'. I had not had any issues when driving the vehicle the day before. Upon attempt to drive vehicle i realized there was no power steering. Drove vehicle to dealership for service. Was told they would have to look at. It. My extended warranty (5 years/60,000 miles) was expired because i had 64000 miles…

    ODI 11207602

  • May 8, 2019 · 56,000 miles

    Steering

    I was driving on a highway with my family and felt a tightness in the steering so pulled over for a rest stop then when i tried to leave by turning back onto the highway the steering wheel locked up and made it difficult to turn so had to leave vehicle behind dealership said it wasn't nothing wrong with vehicle and no recalls but this is a known issue with later years of escape and other suv

    ODI 11206356

  • May 2, 2019 · 100,000 miles

    Steering

    Tl* the contact owns a 2014 ford escape. While driving, the steering wheel seized. An independent mechanic assisted the contact with the vehicle for it to be driven. The vehicle was taken to al packer ford west palm beach (1530 n military trl, west palm beach, fl 33409) where it was diagnosed that an unknown part related to the steering needed to be replaced. The manufacturer was notified of the failure. The…

    ODI 11205450

  • April 28, 2019 · 55,000 miles

    Steering

    The 'steering assist fault, service required' popped after turning my car off for gas and then turning it back on when i was ready to go. Without any notice or any previous issues i was unable to steer my car. This car can still be driven but with limited steering capacity, which is very unsafe.

    ODI 11204255

  • April 22, 2019 · 72,000 miles

    Steering

    Without notice, it started my vehicle and received a "steering assist fault" message and lost all power steering.one mechanic said that it was a ford software update that wasn't compatible with my electronic steering.i took it to ford dealership and they said the rack and pinion gear was the problem. $2,000 repair.

    ODI 11203769

  • April 5, 2019

    Steering

    Tl* the contact owns a 2014 ford escape. The contact stated that the steering wheel seized and the electric power steering warning indicator illuminated. Randall ford ([redacted], fort smith, ar 72903, [redacted]) was notified and stated that the vehicle was not included in any steering recall campaigns. The contact felt that if the same oem part was replaced without a remedy, the failure may recur. The vehicle was…

    ODI 11194953

  • April 4, 2019 · 100,000 miles

    Steering

    While driving power steering completely failed. The wheel jerked a bit but i was able to maintain control and pull over. When i attempted to turn the wheel i had no power steering at all. I took to my mechanic and was told the steering rack needed to be replaced at a cost of $2000. Car as 100k miles. My concern is there was no codes or fault displayed on instrument cluster. The next day i drove the car and the power…

    ODI 11194368

  • March 16, 2019 · 117,000 miles

    Steering

    Power steering went out on me while driving out of nowhere. Was driving fine not even 8 hours beforehand. After turning on the car the steering was hard to keep control of. As i kept driving the power steering was locking up and sounded like it was grinding gears together. After stopping for food, turned the car back on to reverse and the steering wheel had locked and on the dash it stated 'steering loss. Park…

    ODI 11187278