2004 Ford Escape Suspension Problems
- 143
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 143 stored complaint records:
- 1 indicate a crash
- 0 indicate injury
- 0 indicate fire
What owners report
- wheel well · 59 records
- right rear · 41 records
- rear wheel · 35 records
- passenger side · 31 records
- rear passenger · 25 records
- shock mount · 25 records
Mileage in stored records
| Band | Records |
|---|---|
| 100–150k mi | 63 |
| 150–400k mi | 38 |
| 60–100k mi | 24 |
| 30–60k mi | 6 |
Complaint records
Owner-submitted complaint content, presented as stored.
Electrical System · Steering · Structure · Suspension
2004 ford escape. Consumer writes in regards to lower control arm rust recall notice. *smd the consumer stated while driving on the interstate, he heard a loud noise from the rear wheel well on the passenger side. He pulled over, and discovered the shock was hanging down. He was unable to pull it of. So he drove back home, and upon further examination, he discovered there was no fender left on the shock. Also, the…
ODI 10604250
Suspension
On a family vacation, the rear passenger side upper shock mount experienced complete failure, breaking away from the rear wheel well entirely. Imagine my outrage when i come to find out that rusted out passenger rear wheel wells are a common problem on the ford escapes for this year. The well-being of my family was put in jeopardy because ford has failed to issue a recall on this flawed engineering. That is…
ODI 10595585
Suspension
Recall notice arrived in the mail on saturday may 31st. Called local ford dealership on monday morning june 2nd at 8 am< to make an appointment and was told the earliest opening they had was december 22nd 2014- this is way too far away if there is a safety concern with my vehicle - dealership is romano ford on burdick street, fayetteville ny 13066 - [redacted] is there any way to get faster repairs??? *tr
ODI 10595455
Suspension
Tl -the contact owns a 2004 ford escape. The contact stated that in june 2014, she received nhtsa recall campaign number: 14v165000(suspension). She attempted to have the vehicle repaired but the parts were unavailable; however, ford on numerous occasions could not provide a solid answer on when the parts would be available or how long it would take to repair the vehicle. The vehicle was not repaired. The contact…
ODI 10596115
Suspension · Wheels
Tl* the contact owns a 2004 ford escape. The contact stated that while driving 30 mph, there was an abnormal noise coming from the front passenger side wheel. The vehicle was taken to an independent mechanic where it was diagnosed that the wheel house strut mount was entirely rusted and needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the problem, the approximate failure mileage…
ODI 10595045
Suspension
We were driving out of our subdivision and heard a loud banging noise that continued from that point. We pulled over an investigated and found the right rear shock had come loose at the top mount. Upon further review by a repair shop, the wheel/fender well has corroded including the integral shock mount. The vehicle is unsafe to drive. *tr
ODI 10595272
Frame And Members · Suspension
Tl* the contact owns a 2004 ford escape. The contact stated that while the vehicle being serviced, it was advised that the sub frame was extremely corroded. The vehicle was taken to an independent mechanic, who advised that the vehicle was not worth repairing. The manufacturer was notified of the failure and stated that the vehicle was included in nhtsa campaign id number: 14v165000 (suspension front) however, the…
ODI 10595181
Body · Steering · Suspension
I was driving down the road and hit a pothole, after hitting the pothole there was a loud clunking noise coming from the rear. After inspection the entire shock mount had rusted away from the body and became separated. It was free to jolt around and cause further damage. Not safe to be driving this vehicle now. *tr
ODI 10586856
Suspension
I'm driving on a newly paved street when i heard a large noise, like a bomb going off, near the right rear of my vehicle. Then i heard something hitting against the right rear tire. I pulled over and looked at the vehicle when i looked under the vehicle to the right rear wheel well the well was rusted out and the shock and mount was now detached from the frame. The ford escape is not drivable. The rear wheel well is…
ODI 10586490
Suspension
Right rear suspension shock absorber mount detached and pushed through body of vehicle. Vehicle now is unstable and dangerous. *tr
ODI 10586313
Body · Suspension
Tl* the contact owns a 2004 ford escape. The contact stated that the recall notice for nhtsa campaign number: 14v165000 (structure) was received in may of 2014. In june of 2014, the vehicle was taken to the dealer who inspected the subframe and the lower control arm. The remedy included installation of a newly designed reinforcement cross-brace. The recall remedy was not performed on the vehicle. In july of 2015,…
ODI 10735688
Suspension
As i was driving today a began to hear a loud banging noise. I took it to my mechanic and he said the wheel well is so rusted that the struts are barely attached. He told me the car is not safe to drive. After researching this online i have came across hundreds of people with the same problem. I think ford should recall these vehicles! *tr
ODI 10586039
Body · Suspension
A rattling from rear passenger wheel area. Upon investigation to see what it was i found that the upper connection point of the shock tower was completely rusted through and was barely connected to the rest of the body. Within a day or two afterwards the upper part had completely separated and the shock was bouncing around freely. I removed the shock yesterday (5/1/2014) as it had pushed up (since it has no…
ODI 10586108
Body · Suspension
I am writing to inform you of my problem with my 2004 ford escape. I have recently noticed a loud clunking noise in the rear of the car. Upon further inspection i saw that around the right rear strut it's completely rusted out and the strut in nearly free. I did research and noticed that i am definitely not the only one with this problem. I would like it fixed or pointed in the direction as to where i can get it…
ODI 10584408
Body · Suspension
I have a hole and rust forming in the passenger side rear wheel. This is beginning to expose the shock area. I live in a high salt area. *tr
ODI 10597077
Body · Engine · Suspension
I have a 2004 ford escape (6 cyl., front wheel drive) that now has over 110,000 miles. At 108,465 miles, the #2 catalytic converter blew and was replaced (along with all 6 ignition coils). A second mechanic found debris in the #3 catalytic converter, cleaned it and the exhaust system. (the engine was not getting enough air passing through the exhaust system and would barely make it up a hill.) then he discovered the…
ODI 10594148
Suspension
My wife noticed a clunking coming from the right rear of the vehicle. I was able to identify that the issue is a separation in the wheelhouse where the strut attaches to the wheel well. The factory-applied undercoating failed and caused the metal area beneath it to rust out. There is a visible hole in the structure, and we are able to see into the trunk area. Our body shop advises that the vehicle is no longer safe…
ODI 10586393
Body · Suspension
I was driving down the road when i hit a pot hole. The body/frame part of the passenger side rear wheel well broke loose around the rear passenger shock. So there is nothing holding the shock in place. It is causing further damage to the area. The body/frame has deteriorated in that area. I cannot drive my vehicle. Ford has issued a recall for the front end rusting prematurely and causing damage. But, i think this…
ODI 10578864
Body · Suspension
I was driving home on the highway and all of a sudden my car pulled really hard to the right side and started making a loud horrible noise. Everytime i would hit a bump, it pulled the car. I made it home and had it looked at. My rear passenger wheel well was rusted so bad that my shock went right through it. All of the other wheel wells are just fine and appear to still be coated. *js
ODI 10579510
Body · Suspension
The right rear fender well has rusted out around the shock mount causing the shock mount to separate from the body of the vehicle. *tr
ODI 10563194
Electronic Stability Control · Suspension · Underbody Shields · Wheels
Passenger rear wheel well has completely rusted out and shock and mount have rusted off of frame. *tr
ODI 10573858
Suspension
These was a loud bang when driving over small bumps in the rear passenger side wheel. When i was home i checked the wheel well and the top shock mount was totally rotted through to the truck area. The mount house in the body had broken off and destroyed the inner wheel well. *tr
ODI 10559734
Body · Suspension
When driving home on 12/30/14, i heard a loud rattle coming from the right rear of the vehicle. I looked in the rear passenger wheel well and noticed that there was a lot of rust. I did not drive it again until i took it to my mechanic to have it inspected on 1/6/15. He informed me that the wheel well was rusted and the strut could break loose. He also informed me that he had never seen a vehicle do this. I was also…
ODI 10670648
Body · Suspension
The right rear wheel housing was totally corroded away. After researching online found many with the same problem. The other three wheel housings were in good condition without rust. I took suv to woltz & wind ford in heidelburg, pa where they told me that their supply of this part was used up and ford was not making any at that time. The rear housings support the rear shocks and "could have" caused a severe…
ODI 10578340
Suspension
Was driving on the highway and noticed a loud noise coming from the rear of my vehicle and noticed the noise was getting louder. I took my vehicle to my mechanic thinking i needed shocks. My mechanic stated to me that i could not put new shocks on my escape because my inner fender well was rusted out and my shock was no longer bolted to the frame. I then had to take it to a body shop to be repaired. My shock was…
ODI 10586013