2004 Ford Escape Suspension Problems
- 143
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 143 stored complaint records:
- 1 indicate a crash
- 0 indicate injury
- 0 indicate fire
What owners report
- wheel well · 59 records
- right rear · 41 records
- rear wheel · 35 records
- passenger side · 31 records
- rear passenger · 25 records
- shock mount · 25 records
Mileage in stored records
| Band | Records |
|---|---|
| 100–150k mi | 63 |
| 150–400k mi | 38 |
| 60–100k mi | 24 |
| 30–60k mi | 6 |
Complaint records
Owner-submitted complaint content, presented as stored.
Body · Suspension
Rattling noise coming from the rear of the vehicle. Daughter took me for a ride and i sat in the rear of the vehicle to try and find the source of the rattling. Checked the storage compartment for the spare, all other parts and could not determine the source. The next day the noise was much more pronounced. Took it to a body shop and they immediately found the source of the problem, that being a totally rusted out…
ODI 10550695
Suspension
Tl* the contact owns a 2004 ford escape. The contact stated that while driving approximately 35 mph, a loud noise was heard from outside the rear passenger's side of the vehicle. The vehicle was taken to an authorized dealer for diagnosis where the technician stated that the shocks and strut mount were completely corroded. The vehicle was scheduled for repairs. The manufacturer was not notified of the defect. The…
ODI 10548948
Suspension
Right side shock tower rusted out . Car is unsafe to drive. *tr
ODI 10611124
Body · Suspension
I hit a bump and the back of my vehicle started making a banging noise afterward any time i went over the slightest bump. I took it to the garage and the mechanic wouldn't even touch it. The rear shock mount plate is rusted out and he said the wheel well is breaking right off the frame. There is nothing left around it - the metal was only held together by undercoating in some places. He said it was pushing down on…
ODI 10546100
Body · Suspension
Noticed a loud noise coming from the rear passenger side of the vehicle. After arriving home i checked the muffler area thinking it was loose which it was not. I then checked inside of the passenger side rear wheel well and found that the shock that was attached to the frame of the vehicle had totally rusted out leaving a huge hole in the frame. The hole now leaves the vehicle unstable and exposed to all elements of…
ODI 10543775
Body · Suspension · Wheels
I was driving home from the store and started hearing a loud banging noise coming from the rear of the truck. Upon investigation i discovered what i believe to be a major safety concern in my 2004 ford escape. The rear passenger side wheel well over the shock tower completely rusted out and separated over the shock. I have been told and seen that this seems to be a common problem with my vehicle and other years of…
ODI 10629957
Structure · Suspension
The right front wheel began pulling to the right. Upon inspection we found the sub-frame under the right front was rusted and was sagging. I was advised not to drive the vehicle because the frame could collapse and control of the vehicle would be lost. Upon further inspection it was noticed that only frame rusted out where the air conditioner was dripping condensation. The dealer said it was the road salt used in…
ODI 10538558
Body · Suspension
The right rear inner wheel housing has almost completely rusted away causing the right rear shock absorber to break away from its top mounting and cause severe vehicle bouncing and swaying while driving making it almost impossible to drive the vehicle.many other escape owners i have spoken to are having the same problem and an internet search of this problem confirms my findings. *tr
ODI 10537093
Suspension
Heard a rattle in rear of car. Thought it was exhaust system related. Upon inspection found rear passenger upper shock connection had rotted completed and the shock was disconnected from the car. Shock is barely hanging on the vehicle and appears incredibly dangerous. Vehicle has been maintained as per ford requirements at the dealer where it was purchased from. No unusual driving conditions. *tr
ODI 10525518
Body · Suspension
The shock mount on the rear passenger wheel is loose because the metal supporting it is rusting away. Whenever a bump is hit there is a loud noise and sharp jolt. *tr
ODI 10532311
Suspension
Tl* the contact owns a 2004 ford escape. The contact stated that the passenger rear shock mount penetrated the vehicle. The vehicle was taken to the dealer where it was found that the shock mount had become perforated due to rust. The vehicle was not repaired. The manufacturer was contacted about the failure. The failure mileage was 197,000. The vin was not available.
ODI 10523705
Body · Suspension
Son came home from college. Banging noise noticed when sister riding with him coming from right rear of vehicle. Upon inspection at oil change garage it was noticed that right rear shock mount had completely corroded and broken off from the wheel well sheet metal. Vehicle not drivable in that condition as wheel could possibly break off or at the least poor handling of vehicle. Online search came up with similar…
ODI 10520272
Suspension
My daughter noticed her escape wasn't driving right it was traveling sideway`s down the highway, i noticed her front tire`s were worn, especially the passenger`s front, it was worn on the outside. I spoke with a ford mechanic that suggested new tire`s and a front end alignment, she had that service done, which did not make the vehicle drive any differently. She then took the vehicle back in for service in which now…
ODI 10508816
Steering · Suspension · Underbody Shields
July 26,2014 in october 2013, i could not get my car inspected ( ford escape 2004 ) because the sub frame in the front was so badly rusted the steering rods was falling off and would not pass inspection. This was before the recall notice. 14502/nhtsa recall 14v-165, so i had a new subframe installed. Reference # 10547199. [xxx] at clarion ford would do nothing because there was no recall at the time. I have sent all…
ODI 10616486
Body · Suspension
When taking my escape in for an oil change, the mechanics pointed out to me that the rear passenger shock mount was almost completely rusted out. I took it for an estimate that day and could not immediately afford the repairs. Within a few days the shock had completely broken through the mount and into the passenger compartment with only normal roadway driving. Only the rear passenger wheel well has this problem.…
ODI 10452112
Suspension
Tl*the contact owns a 2004 ford escape. While pulling into the driveway at a low speed, the bolt on the passenger side lower control arm rotted/rusted from the inside. The dealer stated that there were no recalls for this failure. The vehicle has a three year/36,000 mile warranty. There were no warnings prior to the failure. The failure mileage was 51,000. Updated 09/09/08 *bf updated 09/09/08. *jb
ODI 10237899
Engine · Structure · Suspension
Vehicle brought into repair shop and found that the engine cradle and was rotted considerably. A recall notice on this problem was sent to the customer and customer took into bright ford, inc for the recall. Repair was done several months later and returned to customer may 16, 2004. Three months later we again have this vehicle in the shop and upon inspection the lower control arm bracket rotted off of the cradle…
ODI 10636915
Suspension
Vehicle brought into repair shop and found that the engine cradle and was rotted considerably. A recall notice on this problem was sent to the customer and customer took into bright ford, inc for the recall. Repair was done several months later and returned to customer may 16, 2004. Three months later we again have this vehicle in the shop and upon inspection the lower control arm bracket rotted off of the cradle…
ODI 10636913