2010 Ford Escape Hatchback/Liftgate Problems
- 9
- Owner complaint records in our dataset
Records are owner complaints, not a measured failure rate.
Owner complaint recordsComplaint records reflect reports in our dataset and do not measure how frequently the problem occurs across all vehicles.
Among these 9 stored complaint records:
- 0 indicate a crash
- 1 indicate injury
- 0 indicate fire
Mileage in stored records
| Band | Records |
|---|---|
| 30–60k mi | 3 |
| 60–100k mi | 2 |
| 1–30k mi | 1 |
Complaint records
Owner-submitted complaint content, presented as stored.
Electrical System · Fuel/Propulsion System · Hatchback/Liftgate · Structure
Tl* the contact owns a 2010 ford escape. Upon attempting to change a bulb within the liftgate door, the contact was unable to access the light to change the bulb. In addition, there was no manual option internally and no option to use a fob to open the liftgate hatch, which failed to open and secure when opened. The dealer (holman ford lincoln turnersville, 3641 rt 42 south, turnersville, nj 08012, [redacted]) was…
ODI 11000484
Hatchback/Liftgate
Tl* the contact owns a 2010 ford escape. While attempting to utilize the liftgate, it failed to open without warning. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the issue. The failure mileage was 87,000.
ODI 10735942
Hatchback/Liftgate
Tl* the contact owns a 2010 ford escape. The contact was unable to exit the vehicle from the hatchback. The contact was unable to replace the flasher and brake lights because of the hatchback door failure. The vehicle was taken to a dealer, but was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 45,000.
ODI 10743367
Electrical System · Hatchback/Liftgate
The back hatch will not open. There's no clicking sound when locking or unlocking. The window does open and close.
ODI 10597738
Glass, Side/Rear · Hatchback/Liftgate
This is now the third issue with my 2010 ford escape where the rear window shatters while closing the gate. This is a known issue with ford and they will not fix. Glass shatters into thousands of pieces and projects 10-15 feet in any given direction. Yet, ford will do nothing to fix. This is very unsafe where i have had glass shot at my face and i also have a dog that is often put in the back of the vehicle. The…
ODI 10546626
Hatchback/Liftgate
The rear hatch does not open due to a faulty actuator. All escapes have this issue since 2001 but ford has not corrected the problem and does not offer assistance. This is dangerous because if this is the only way to escape from your vehicle in an accident you will not be able to. Also there is no way to open the rear hatch from the inside. *tr
ODI 10515152
Glass, Side/Rear · Hatchback/Liftgate
On feb 22, 2013 i experienced a problem with my 2010 ford escape, while closing the rear liftgate my back window completely shattered - resulting in my having to replace the window which cost me $466.83. After some research on the internet, i found the ford knows of this problem and it has happened on other vehicles - my problem occurred while the vehicle was stationary and also in the early morning hours. I also…
1 injury
ODI 10506024
Glass, Side/Rear · Hatchback/Liftgate
Tl* the contact owns a 2010 ford escape. The contact stated upon closing the rear lift gate, the glass shattered outwardly. The vehicle was in the process of being repaired by an authorized dealer. The manufacturer was notified of the problem and did not offer any assistance. The approximate failure mileage was 17,936. ..updated 01/30/13 *bf updated 2/5/2013 *js
ODI 10488070
Electrical · Hatchback/Liftgate · Visibility
2010 ford escape back hatch and window fail to open. This is a keyless window and hatch. Ford dealership wants to charge 380.00 to repair. Ford does not have a manual or secondary system to open the back hatch and/or window. This fail has rendered the back portion of the escape useless. In an emergency, a secondary manual opening device from the interior and exterior needs to be retro-fitted, after market by ford.…
ODI 10451318